Return & Exchange Policy

A Simple And Convenient Return Experience

We want you to feel confident every time you shop with us. If your purchase isn't the right fit, we're here to help with returns and exchanges, subject to the conditions outlined below.

Return Eligibility

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must:

• Be unused and unworn

• Be in its original condition

• Have all original tags and packaging attached

• Not show signs of washing, alteration, damage, or excessive wear

• Be returned with the original order information

Items that do not meet these requirements may not be accepted.

Exchanges

If you need a different size or would like to exchange an eligible product, please contact us within 30 days of delivery.

Exchanges are subject to product availability.

If the requested replacement item is unavailable, we may offer an alternative solution or refund, depending on the circumstances.

How To Request A Return

To start a return or exchange, please contact our customer care team with:

• Your order number

• The item you would like to return or exchange

• The reason for your request

• Photos of the product, if requested by our team

Our team will review your request and provide the next steps.

Please do not send an item back before receiving return instructions from our team.

Return Shipping

Unless the item arrives damaged, defective, or incorrect, the customer is generally responsible for the cost of return shipping.

For approved returns caused by an incorrect, damaged, or defective item, please contact us before shipping the product back so we can assist you with the return process.

Original shipping charges may not be refundable unless the return is the result of an error on our part.

Damaged Or Incorrect Items

We carefully inspect our products before they are shipped.

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible after delivery.

Please provide:

• Your order number

• Clear photographs of the item

• Photographs of the packaging

• A brief description of the issue

Our team will review the information and work with you to find an appropriate solution.

Items That Cannot Be Returned

Certain items may not be eligible for return or exchange, including:

• Items that have been worn or used

• Items that have been washed or altered

• Products with missing tags or original packaging

• Items damaged after delivery through improper use or care

• Personalized or specially modified products, where applicable

• Items returned after the applicable return period

Refunds

Once your returned item has been received and inspected, we will notify you regarding the status of your return.

If your return is approved, the refund will be processed to the original payment method.

Please allow additional time for your bank or payment provider to process and display the refund in your account.

Sale & Discounted Items

Products purchased during sales, promotions, or special discount offers may be subject to different return or exchange conditions.

Any special return restrictions will be communicated at the time of purchase.

Important Note About Leather Products

Leather is a natural material, and slight variations in texture, grain, color, and finish can occur from one product to another.

These natural characteristics are not considered defects and are part of the unique appearance of genuine leather products.

Need Help With A Return?

Our customer care team is here to assist you.

If you have questions about a return, exchange, refund, or your order, please contact us with your order number and our team will guide you through the process.

Contact Customer Care →

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